Customer Reviews
- MPMary P.Verified Buyer8 months agoRated 1 out of 5 starsTravel
I was totally disappointed in the company. I was excited to order quality pajamas I’d use on a month long trip out of country. Bought 3 pairs. When they arrived was only the tops. Very expensive compared even to department store. Needing full pair went back into sight to purchase bottoms-only color that matched in my size was navy. Really disappointed.
Was this helpful?Ccool-jams2 days agoThank you for taking the time to write this, Mary, and we are sorry it landed this way.
Our mix and match styles are sold as separates, tops and bottoms bought individually, so you can size each one on its own. Three tops arriving where you expected three sets is on our product page to make obvious, not on you to catch at checkout.
One thing worth knowing for travel: DayBasics is our soft everyday knit. NightCool is our moisture wicking fabric, built for hot sleepers and warm climates. For a month abroad, NightCool is the line we would have put you in.
We are reaching out to you directly to make this right.
Fey, Cool-jams Care Team
- PBPamela B.Verified Buyer8 months agoRated 5 out of 5 starsI love these Cool Jams
I have several pairs of these PJs . They are soft and comfortable and very well made.
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