We accept returns & exchanges on unused sleepwear. For bedding, we offer refunds/no exchanges on unused returns. Returns must be received within 30 days of purchase. If you are returning or exchanging a gift, please contact info@cool-jams.com for best return option.

We offer free sleepwear size/color exchanges (US orders only). If requesting an exchange for a different style, we will provide store credit. The prepaid label fee is waived for exchanges and when requesting store credit. Refunds will be processed back to initial form of payment minus the label fee.

Once a return or exchange is requested, a team member will review and get back to you ASAP.

To begin a qualified return, enter your email and 5 digit order number from your email order confirmation or your packing slip.